iFit Support – Factory Reset

[uplifting music] If your built-in console or the
Cardio app has stopped responding or if your Wi-Fi connection is still
poor after you have reset your router, a factory reset might
be your solution. Factory reset however only
works on the latest consoles. To see if your machine is
compatible with this process, look at your settings and
verify your firmware version. Versions available for
factory reset begin with 7.1. You can also see if your machine is
compatible by looking at your console. If your machine has a
USB or an HDMI port, it is not compatible
with this process. We recommend that you complete
a factory reset with two people. Make sure that your
Wi-Fi is turned on and that you have
a paperclip on hand. First, locate and turn off
the power to your equipment by flipping the power
switch to the off position. To locate the switch
on your equipment, check your users manual. If your machine is a
rower, simply unplug it. Next, locate the pinhole, which will most likely be
found on one of the sides or on the back of your console. If you have
difficulty finding it, please consult your
owner’s manual. If you don’t have
access to your manual, you can find it on the ICON Health
& Fitness manual database. Insert the paper
clip into the pinhole. As you insert the paper
clip, press and hold it down. As you hold the paper clip, have the second person
flip the power switch back on. Once the screen lights up,
you may remove the paper clip. You will see the
iFit logo along with “System recovery, please wait.” highlighted in blue. This is the boot-up screen. If the blue text doesn’t appear, please repeat the reset process. If the boot-up screen
and blue text reads “System recovery, please wait.”, it may take up to 30 minutes for your machine to begin
the onboarding process. If after 30 minutes the
boot-up screen remains, the reset process will
need to be attempted again. If the reset has worked, you will be prompted to
reconnect to your Wi-Fi. Select your unit of measure
and choose your time zone. Once connected to Wi-Fi, your machine will automatically
update to the most current software. This could take a few minutes. Once your iFit logo
screen has loaded, please log in using your
iFit username and password. You will now be able to begin a
new workout journey on your machine. If you need customer support, join a chat session
with an iFit team member or contact us by
email or telephone

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